Business Hours

New business hours will be effective January 1st, 2025

Monday-Thursday: 10am-7pm

Fridays 10am-3pm

Weekends are available upon request. Holiday hours will be updated regularly.

Consultations

A consultation is required for all clients. This allows us to get to know you and learn more about your needs.

Deposits

A non-refundable deposit is required for Career & Financial services.

For nonprofit and small business consulting, deposit amounts may vary depending on the project scope, duration, and level of support required. Once we’ve discussed your needs during the discovery call, a customized proposal with deposit details will be provided.

No Call/No Shows

We understand that unforeseen circumstances may occur. Please reschedule your appointment at least 24 hours in advance.

No calls/no shows will be prohibited from future bookings.

Lateness

We try our best to respect our client’s time, adhering that lateness can affect other clients. Please contact us if as soon as possible if you are running late to your appointment. We will try our best to have you scheduled for a time that works best for all parties.

Service Delivery

For Career & Financial Services, typical turnaround times range from 3–5 business days. Please note that turnaround may be extended based on service type or current demand. Weekends are not included in the processing timeline.

Rush Fee

There is a set rush fee for services that need a faster turnaround time(1-2 days). The fee varies according to the service. More details can be found on our scheduling page: https://greencsbc.as.me/

Shipping

Items are shipped via USPS and will arrive in 5-7 business days. We currently only offer domestic shipping.

Refunds

Damaged items will be replaced or refunded. Please contact us within 3-business days. All digital sales and service packages are final. If you are not satisfied with your service, please contact us within 48 hours to correct any necessary changes.